Our Return Policy
Customer Satisfaction is our number one priority, which is why at Exclusive Beauty Club we offer 30 day money back guarantee for all brands we offer to our customers.
Money Back Guarantee
If you are not completely satisfied with your purchase for any reason, please Contact Us within 30 days of the purchase date and we will do our best to assist you.
No Questions Asked Return Policy
If you have passed the 30 day Money Back Guarantee and realized you are unhappy with your purchase for any reason contact us within 60 days from the day you received your package and we will give you store credit so that you can find the right product for you. We also want to make things easy for you which is why we offer FREE RETURN shipping for customers returning for a store credit.
Warranty and Defective Products
If you are outside of our return period, and your product turns out to be defective we are here to help. Contact Us and one of our Beauty Experts will be happy to assist you with a manufacture replacement. The replacement terms vary from brand to brand, but let us help you communicate with the brand or research a replacement option.
Ship returned items to:
Exclusive Beauty Club RETURNS
Attention: EBC Returns Processing Department
4500 Biscayne Boulevard
Miami, Florida 33137